Extended Warranty

All remanufactured machines include a 6 months warranty covering parts and on-site labor. We also offer extended warranties of 1 & 2 years parts & on site labor. This will guarantee your machine works like new for the duration of the warranty. If your machine in not working properly, please call us and we’ll send a technician to your location free of charge.

To learn more about our extended warranty offerings or to schedule an appointment for repair for a piece of equipment you’ve purchased with a warranty contact Expert Fitness Supply today. 

Extended Warranty - Expert Fitness Supply

Why Get an Extended Warranty?

  • Repair costs can be expensive...but we've got you covered!

  • Reduce financial stress. Peace of Mind knowing that your investment is covered.

  • Parts, Labor, and Travel Time to your facility will be covered.

  • Covers 100% labor costs and on-site technician diagnostic and repair visits


  • Covers any electrical or mechanical issue

  • 100% parts replacement is covered. Including structural moving parts such as motors, bearings, pulleys, cables, etc. (if causing machine to not function)
  • Covers wearable parts such as heart rate monitors, pedals, treadmill decks, running belts, and track wheels, etc (if causing machine to not function)
  • program mal-functions, console errors, or software issues

Warranty Detail:

  • Warranty is directly through Expert Fitness Supply and is non-transferable; valid only through original purchaser

  • Parts, Labor, and Travel Time to your facility will be covered.

  • Warranty service will be performed by a trusted member of our nationwide network of technicians

  • A technician will be dispatched within 1-2 weeks of notification of the service request

What's not included:

  • Cosmetic defects including but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless defective on arrival. If cosmetics defects are present, they must be reported within 7 days of receiving your order.
  • Disasters: Water, Rain, heat, fire, wind.  Keeping any machine outdoors will cause the machine to wear and deteriorate significantly faster than using it in an indoor setting. 
  • Any software, mechanical, and cosmetic issues that are a direct result of improper use, physical damage, or the user engaging in an activity which the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine.
  • The warranty does not cover total loss. If the product or major parts to the machine are reported as stolen/missing the warranty is void.
  • Noises: machines are meant to make some noises and can have squeaks. This doesn’t mean your machine is broken or not working properly. If you hear an unusual noise, just submit a request and we’ll have a technician review your claim.  
  • Warranty labor service is only valid in the United State
  • The residential warranty will become void if the machine is used in a commercial setting.
  • Warranty will void if the customer fails to show for a scheduled service call with the technician. Holder will be billed directly for missed service calls.  
  • We may ask for video/pictures before we dispatch a technician. 
  • In the unlikely event the machine cannot be repaired we’ll refund the unused portion of the warranty.
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